The 16" chalet style 8 day Bell Ringer Cuckoo Clock by Hekas is a certified German Black Forest clock produced in Schwarzwald, commonly known as The Black Forest. This clock ships with a certificate of authenticity and is identified by item number HX37278. Hand carved and built by skilled craftsmen this clock is 16 inches tall from top to bottom. This measurement does not include the height of the weights or pendulum. As with many mechanical clocks sold by Bavarian Clockworks, our Bell Ringer Cuckoo Clock comes with a 2 year manufacturer's warranty and FREE SHIPPING. All service and warranty work is handled in-house, through our shop in the USA. We stand behind our products and are just a toll free phone call away! No calls to Germany, no outdated lists of worldwide repair shops to call, no nonsense.
Please note that slight variations from photographs are normal as each clock we sell is hand crafted.
SHIPPING: All clocks SHIP FREE within the contiguous United States.
There are as many as 3 available options for shipping your clock including free shipping. The number of shipping options are determined specifically by inventory levels and which of our warehouse locations your clock will ship from. Look to the right of each clock photo on its product page for available shipping methods and costs for each. There you will find 1 or more of the following options:
FREE - Free Shipping: No charge, insured, 7 to 14 business day delivery, allow 7 to 10 days to ship.
FAST - Expedited Shipping: Extra charge, insured, 3 to 5 business day delivery, allow 48 hours to ship
FASTEST - Express Shipping: Extra charge, insured, 1 to 3 business day delivery, allow 24 hours to ship
Tracking information will be emailed to each customer within 24 hours of your order leaving our warehouse.
Our shipping carriers include UPS, FedEx, DHL, and the U.S. Postal Service.
Shipping costs outside the contiguous U.S. will depend on size, weight, destination, service, and carrier and do not qualify for free shipping. For international shipping quotes including those to Hawaii and Alaska, please contact us at email@example.com. See our shipping page for additional information on shipping and return policies.
RETURNS: Clocks may be returned within 30 days of purchase per the Bavarian Clockworks return policy . We will pay return shipping costs if the return is the result of our error.
WARRANTY: This clock is backed by a minimum 2 year manufacturers warranty serviceable through Bavarian Clockworks in the USA with additional access to world-wide service stations for international customers outside of the USA. To learn more about your warranty and the protection that comes with your new cuckoo clock please visit our terms page.
SATISFACTION GUARANTEED: We are proud of the commitment to quality that our clockmakers practice and guarantee your satisfaction. Please refer to our terms and conditions page for complete details of our satisfaction guarantee.
CERTIFIED AUTHENTICITY: We guarantee that all mechanical cuckoo clocks on our website are hand-crafted Black Forest originals. Each cuckoo clock ships with a certificate of authenticity. Chalet and traditional style clocks are uniquely hand-made and as such, slight variations from the clock pictured above should be expected.
A WORD ABOUT SERVICE: Unlike our competitors we personally service what we sell. All service and warranty work is handled in-house, through our shop in the USA. We stand behind our products and are just a toll free phone call away! No calls to Germany, no outdated lists of worldwide repair shops to call, no nonsense. Simply put, we take care of our customers.